Banjara Extra Long Smudge Stick – Wild Rose

Refund & Returns Policy – Pentacles Shop At Pentacles Shop, we take pride in offering high-quality crystals, authentic Indian products, and spiritual essentials. If you're not completely satisfied with your purchase, we’re here to help. ________________________________________ 1. Returns • You may return unused and unopened items within 14 days of delivery. • Items must be returned in their original condition and packaging to be eligible for a refund. • Due to the nature of certain items (such as crystals, incense, oils, and bath products), some products are non-returnable for hygiene and energy-sensitivity reasons. These exclusions will be mentioned in the product description. ________________________________________ 2. How to Initiate a Return To initiate a return, please email us at Pentaclesshop111@gmail.com with: • Your order number • Reason for return • Photos (if applicable – e.g., damaged or incorrect item) We will provide return instructions. Please note: Return shipping costs are the responsibility of the customer, unless the item was damaged or sent in error. ________________________________________ 3. Refunds • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. • Approved refunds will be issued to your original payment method within 5–10 business days. • Shipping fees paid at the time of purchase are non-refundable (unless the return is due to our error). ________________________________________ 4. Damaged, Defective, or Incorrect Items If your item arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery. Include photos with your message. We will arrange a replacement or full refund at no extra cost to you. ________________________________________ 5. Non-Returnable Items The following items cannot be returned: • Used or opened incense, oils, or bath/body products • Custom-made or personalised items • Sale or clearance items (unless damaged) ________________________________________ 6. Cancellations Orders can be cancelled within 12 hours of placing them. After this window, cancellations may not be possible if the order has already been processed or dispatched. ________________________________________ Need Help? For questions or support with your order, please contact us at Pentaclesshop111@gmail.com . We aim to respond within 24 hours. ________________________________________ Thank you for choosing Pentacles Shop – where tradition, wellness, and beauty come together.